The objection: Most web platforms route you to a chatbot or an offshore ticket queue. By the time you get a reply, the lead is gone.
How our support actually works
Open a ticket in your dashboard or just reply to any of our emails. A real UK-based human reads it, usually within 4 working hours, and either fixes it or replies with what they need.
Content tweaks, new photos, opening-hours changes, adding a new service — all included in your £49. No metering, no 'submit a change request' form, no separate developer hours.
Why this matters
Your website is a lead generator. When it's broken, every hour it stays broken costs money. Support that takes 48 hours and lives in a different time zone is the wrong shape for that problem.
FAQ
- Can I call you?
- Yes — WhatsApp is the fastest. Phone calls are scheduled via the booking page in your dashboard.
- What about emergencies?
- Site-down emergencies are flagged automatically by our monitoring and triaged within 30 minutes, 24/7.